Please allow 2 – 5 working days for dispatch.
All orders are posted by Royal Mail unless otherwise stated. On occasion we may use a courier to ship out larger items for which the contact details provided with your order may be used for contact purposes only.
Please get in touch if you have any questions at hello@emily-cole.com.
Shipping costs detailed below are based on the price of the order.
Ordering to the UK?
All of our parcels are sent with Royal Mail. For an additional cost, we can book a fully trackable courier service, please email hello@emily-cole.com (prices will vary).On occasion we may use a courier to ship out larger items for which the contact details provided with your order may be used for contact purposes only.
Ordering to outside of the UK?
All of our parcels are sent with Royal Mail on an internationally tracked service. Please be aware that some couriers are still experiencing delays due to Brexit and the Covid-19 Pandemic.
Your parcel may be subject to import or custom fees when it reaches its destination country. Please remember that the RECIPIENT is responsible for any import / custom fees and taxes. These charges ARE NOT included in the shipping cost at checkout. Any fees will be charged to you directly before delivery.You may wish to confirm these fees with your local postal system prior to ordering. Emily Cole Illustrations can not be held liable for any fee incurred and it is the responsibility of the recipient to cover these.