Do you take on commissions or offer personalised drawings? Sadly, for the foreseeable future I now no longer take on new commissions and have had to close my waiting list. If anything changes with regard to this, I will put lots of notifications on my Social Media Channels. (I am very sorry to disappoint but am so grateful for the interest!)
Can I use your Drawings? (For example, on my page or website) I am very happy for my drawings to be shared using the share options on my posts. My drawings are all copyright protected, I do kindly ask that they are not re-uploaded or re-posted elsewhere.
Do you run prints of a particular drawing? I am able to run one off prints of certain drawings if they weren’t privately commissioned. If you would like to drop me an email at firstname.lastname@example.org I can advise on the prices.
How much is Postage / Do you ship internationally? I ship internationally and my delivery costs can be found on my website https://www.emily-cole.com/delivery-costs-and-returns.html
Is there a different way to pay on your website? Paypal is not working!
If you are having trouble placing an order through the website, I am happy to arrange a BACS (Bank Transfer) invoice. Please email me at email@example.com with your order and I will try my best to help!
Is there tracking on my parcel? Presently, all parcels are sent with Royal Mail and do not include tracking. If you have any questions or problems please email firstname.lastname@example.org with your order number and we will try our best to help.